PRIVACY POLICY


Introduction

Streameter is aware of the privacy concerns of its customers. Our policy for collecting and using personal information is detailed below.

Information Collected

Streameter collects information about its Customers from Customers. The data that we collect include:

  • Information you provide us directly.
    • Your username, password, and e-mail address when you register for an account.
  • Streameter collects following data about your YouTube channel as permitted by YouTube's Terms of Service for use by our tools:
    • Your YouTube channel real time audience
  • Streamer does not accessed or uses Customers YouTube authorized data.

Use of Cookies

  • We use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices.
  • Some third-party cookies are set by other than Streameter, such as analytics providers.
  • You can control cookies through your browser settings and other tools.

Information Storage

  • The information collected is stored in our database. Database service is provided by third parties (GoDaddy).
  • All passwords are encrypted.
  • See Sections "Retention" for more information

Information Usage

We use the information that we collect that Customer’s provide to us, including any personal information to:

  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between the Customer and us.
  • To notify Customers of any changes to our website or any products and services that we offer or provide through it.
  • To provide notifications regarding the Customer’s services, accounts, fulfillment of transactions, information about Streameter’s websites, service changes, special offers, legal notices, and newsletters.
  • For any other purposes with your consent.

Third parties with whom Streameter Shares Information

Streameter's policy in relation to information collected through registration, testing, and/or any other means is to respect and protect the privacy and confidentiality of our users.

Streameter's use of the YouTube API Services allows third parties to provide content, including advertisements.

Streameter does not disclose, rent, or sell email addresses or any other information that we may receive to any third party, unless:

  • Requested by the customer;
  • In response to duly authorized information requests of governmental authorities or where required by law;
  • In connection with any legal proceedings where disclosure of such data has been requested or required; or
  • To an agent of Streameter acting on behalf of Streameter (e.g., for database hosting, data processing or mailing services). In this case, Streameter will make certain that the agent complies with the GDPR and and our commitments in this policy.

Privacy Policies and Terms of Service of 3rd Parties We Integrate With

Access to Information

Streameter understands the importance of maintaining accurate information. Data subjects may exercise the following rights:

  • Right to Access – Streameter will provide Customers with the Personal Data collected in association with their account.
  • Right to Rectification – Streameter allows Customers to update their information on the Streameter website.
  • Right to Erasure: Customers may choose to remove information collected by Streameter
  • Right to be informed – Streamer will inform the Customer of the Personal Data collected by Streameter.
  • Right to Object – A contact at a Customer may object to Streameter processing his/her data.
  • Right to Restrict Processing – a contact at a Customer may restrict Streameter's processing of personal data.
  • Right to Data Portability – a contact at a Customer may request that their Personal Data be moved to another company.
  • Right to be Informed – a contact at a Customer may request to be informed about the completion of rectification, erasure (before the erasure takes place), or restriction of processing within 30 days of the request.
  • If you would like to exercise one of these rights, please contact us by email at contact@letsbora.com.

Retention

Streameter retains information for as long as an account is active or as needed to provide the services requested by the Customer. Streameter will also retain information as needed to comply with legal or tax obligations, comply with industry regulations, resolve disputes, and enforce agreements.

YouTube channel audience data is deleted 30 days after being collected.

Privacy Questions or Complaints

You can direct any questions or complaints about the use or disclosure of your Personal Data to us at contact@letsbora.com. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 30 days of receiving your complaint.

Data Security

Streameter maintains reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Opt Out

If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Streameter as a result of a(n) product purchase, account updates, product service experience, service expiration, or other transactions.

Amendments

This privacy policy may be amended from time to time. We will post any revised policy on this website.

Terms and Conditions

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms of Use

Contact

To access your information, ask questions about our privacy practices, request to limit the disclosure of your personal information, or issue a complaint, contact us at:

Letsbora Software
Rua Apinajés, 1260 - Room 304A
São Paulo - SP - Brazil
Zip Code: 05017-000
contact@letsbora.com

Effective Date: Apr 12, 2022